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For Assistance:

1. Go to BEACON on line help at http://help.mybeacon.nc.gov/beaconhelp/

2. Use BEST Shared Service Center:

Phone: 919-707-0707 (Raleigh resident only)
1-866-622-3784 (outside Raleigh)

Fax: 919-855-6861

email: best@ncosc.net